Return & Exchange Policy
We want you to be completely happy with your purchase. Please read our return policy carefully as different products have different rules.
Section 1: Maternity Support Items
This includes: Maternity panties, bras, leggings, and other supportive comfort items
Returns
Return Window: 60 days from delivery
Important Rules
Size Issues: If your item doesn't fit or you received the wrong size, you must contact us within 5 days of receiving your order. After 5 days, size-related returns may not be accepted.
"No Longer Needed" Returns: We cannot accept returns on underwear items simply because you changed your mind or no longer need them. This is for hygiene reasons.
What Qualifies For Return
✓ Item doesn't fit (reported within 5 days)
✓ Wrong size received (reported within 5 days)
✓ Damaged or defective item
✓ Wrong item received
What Does NOT Qualify
✗ Changed your mind
✗ No longer needed
✗ Size issue reported after 5 days
Section 2: Maternity Clothing
This includes: Maternity dresses and other clothing items
Returns
Return Window: 30 days from delivery
Important Rules
Size Issues: If your item doesn't fit or you received the wrong size, you must contact us within 5 days of receiving your order. After 5 days, size-related returns may not be accepted.
Condition: Items must be unworn, unwashed, and in original condition with tags attached.
What Qualifies For Return
✓ Item doesn't fit (reported within 5 days)
✓ Wrong size received (reported within 5 days)
✓ Damaged or defective item
✓ Wrong item received
What Does NOT Qualify
✗ Size issue reported after 5 days
✗ Items that have been worn or washed
✗ Items without original tags
Order Cancellations
Need to cancel your order? Please contact us as soon as possible.
Cancellation requests made within 3 days of placing your order will be accepted.
Cancellation requests made after 3 days may not be accepted, as your order may already be processed or shipped.
How To Start A Return Or Exchange
Step 1: Email us at contact@auramaternitybriefs.com
Step 2: Include your order number and reason for return
Step 3: We'll send you return instructions within 24-48 hours
Step 4: Ship the item back to us
Step 5: Once we receive it, we'll process your refund or exchange
Refund Processing
Once we receive your returned item, please allow:
- 5-7 business days for us to inspect and process
- 5-10 business days for the refund to appear in your account (depending on your bank)
Add Unlimited Returns & Exchanges
Pregnancy changes everything, including your size. Add Unlimited Returns & Exchanges to your order and swap sizes as many times as you need until you find your perfect fit.
✓ Unlimited size exchanges for 60 days
✓ Free return shipping, every time
✓ Priority processing
✓ No restocking fees
Covers sizing and fit issues only. Does not apply to change-of-mind returns, items you simply no longer need, or items excluded from our standard return policy (final sale and hygiene items like underwear). See full return policy for details.
Questions?
Contact our customer service team:
contact@auramaternitybriefs.com
We're here to help!